He additionally shared footage of the positioning and all his reserving particulars.
A person not too long ago took to X to share a irritating state of affairs that he confronted when he reached the placement of his pre-booked lodge in Bengaluru. In his tweet, Amit Chansikar, who’s a digital marketer, defined that he had booked an Oyo lodge room by way of MakeMyTrip. Nonetheless, upon arriving on the location of the lodge, he realized it was beneath renovation and no person was current there. To make issues worse, an quantity was additionally deducted from his refund.
Mr Chansikar slammed each the outstanding reserving platforms, and referred to as his expertise ”tantamount to dishonest.” He wrote, ”@makemytrip & @oyorooms rip-off alert in Bengaluru. Simply got here right here to search out that the lodge I had booked is beneath renovation. There was not a dwelling soul right here. That is tantamount to dishonest! After losing 2 hours right here they reduce cash from my refund. Disgrace on you!” He additionally shared footage of the positioning and all his reserving particulars.
See the tweet right here:
@makemytrip & @oyorooms rip-off alert in Bengaluru. Simply got here right here to search out that the lodge I had booked is beneath renovation. There was not a dwelling soul right here. That is tantamount to dishonest! After losing 2 hours right here they reduce cash from my refund. Disgrace on you! 👎🏽 pic.twitter.com/8C3m1mWJ81
— Amit Chansikar (@TheChanceSeeker) February 9, 2024
After his tweet went viral, MakeMyTrip reached out to him and supplied an apology saying, ”Hello Amit, We’re really apologetic for the expertise you had with us. Our endeavor has all the time been to offer one of the best expertise to our clients. As per our phone dialog, the refund is processed in the identical mode of fee. Kindly examine refund particulars.”
OYO additionally addressed the state of affairs and wrote, ”Hello, we apologize for the inconvenience precipitated. We consider our workforce has already related with you with a decision and has performed the needful. Additionally, have requested you to get in contact with MMT for additional help.”
Hello, we apologize for the inconvenience precipitated. We consider our workforce has already related with you with a decision and has performed the needful. Additionally, have requested you to get in contact with MMT for additional help.~Dia
— OYO4U (@OYO4U) February 9, 2024
In one other tweet, Mr Chansikar shared an replace and wrote, ”Each Oyo and MMT reps have reached out to me a number of instances on calls and by way of electronic mail. The refund has been processed however but to hit my account. Will replace right here as soon as it does.”
In the meantime, the tweet went viral, with many web customers sharing related experiences.